Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the online shops and services operated by Sonovative GmbH, including all related information, content, features, tools, products, and services (collectively, the “Services”).
Sonovative GmbH
Represented by Managing Director: Catalina Vulpe
Hamburger Straße 180
22083 Hamburg
Germany
Phone: +49 40 8740 8898
Email: distribution@soundnotation.com
Commercial Register: Local Court Hamburg HRB 143996
VAT ID: DE309947751
§ 1 Scope of Application
These Terms apply exclusively to consumers (natural persons acting for purposes outside their trade, business, craft, or profession) and entrepreneurs/business customers. Conflicting or deviating terms of the customer are not accepted unless we expressly agree to them in writing.
§ 2 Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. By clicking the button “Place Order” or similar, you submit a binding offer. The contract is concluded only upon our acceptance, which we communicate by sending an order confirmation email.
§ 3 Prices and Payment Terms
All prices include statutory VAT. No shipping costs apply to purely digital products. The purchase price becomes due immediately upon conclusion of the contract. Payment is made via the payment methods offered in the shop (e.g. credit card, PayPal, instant bank transfer).
§ 4 Delivery / Provision
Digital content (e.g. sheet music as downloads) is made available immediately after payment receipt via download link or email. Delivery time is usually a few minutes. We are not liable for delays caused by technical issues outside our control.
§ 5 Right of Withdrawal
Consumers have a statutory right of withdrawal.
Withdrawal Instructions
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Sonovative GmbH, Hamburger Straße 180, 22083 Hamburg, Germany, Email: distribution@soundnotation.com) of your decision to withdraw by means of a clear statement (e.g. letter sent by post or email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Special Note for Digital Content
For contracts concerning the supply of digital content not supplied on a tangible medium (e.g. sheet music downloads), the right of withdrawal expires prematurely if we have begun performance of the contract after you have expressly consented to our commencing performance before the expiry of the withdrawal period and you have acknowledged that you thereby lose your right of withdrawal (§ 356 para. 5 German Civil Code).
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete and return this form.)
To
Sonovative GmbH
Hamburger Straße 180
22083 Hamburg
Germany
Email: distribution@soundnotation.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.
§ 6 Warranty
We provide warranty in accordance with the statutory provisions (§§ 434 et seq. German Civil Code). For digital content, we are liable for defects existing at the time of provision.
§ 7 Liability
We are liable without limitation for intent and gross negligence. In case of simple negligence, we are liable only for breach of essential contractual obligations and only for foreseeable, typical damages. Liability for injury to life, body, or health remains unaffected.
§ 8 Data Protection
The processing of your personal data is governed by our Privacy Policy, available at https://sonovative.group/privacy.
§ 9 Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
§ 10 Final Provisions
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Hamburg, to the extent permitted by law. Should any provision of these Terms be or become invalid, the remainder of the contract shall remain in full force and effect.
Specific Provisions by Brand and Service
Soundnotation (soundnotation.com / shop.soundnotation.com)
Soundnotation is aimed at rights holders who wish to commission transcriptions, proofreading or arrangements of their works/sheet music. Optional distribution through Soundnotation can be agreed separately. Uploaded files (audio, PDF, MusicXML, images) are processed exclusively for the creation, editing and provision of the desired result. The uploaded files and works remain stored in the customer account for as long as the customer wishes or they are required for ongoing distribution agreements. The customer can delete the works from their catalogue at any time. During an active distribution agreement, the corresponding works cannot be deleted as they are required for distribution, promotion and accounting purposes. Only after termination of distribution can the customer delete the works or close their entire account (whereby all associated data – unless statutory retention obligations apply – are completely deleted). The customer warrants that all uploaded content is free from third-party rights.
Soundtribution (soundtribution.com)
Soundtribution is our digital music distribution service for sound recordings. By uploading audio files, cover artwork and metadata, you instruct us to distribute your music worldwide to streaming platforms, download stores and other partners. The uploaded files and releases remain stored in your customer account for as long as the distribution remains active – they are strictly necessary for ongoing distribution, promotion and royalty accounting. Deletion of individual releases or the entire catalogue is only possible after you have actively terminated distribution for the respective release(s). Once distribution has been terminated, you may remove the releases yourself from your catalogue. If you subsequently close your account, all remaining data will be completely and irrevocably deleted, except where we are required by law to retain certain data (e.g. invoices, royalty statements). The artist/rights holder warrants that they hold all rights necessary for distribution.
s o n o k r a f t (sonokraft.com)
For agreements concerning publishing and/or label services, the individual publishing or license agreements apply additionally. Through their account, the artist/composer can access the repertoire and, if necessary, supplement it with audio recordings, images, metadata and other materials. The artist/composer warrants that they hold all rights to the uploaded content and are authorised to use it in the context of the publishing and label activities. The uploaded files and works remain stored in the account for as long as they are required for ongoing publishing or label activities or the customer wishes to keep them. Deletion is possible at any time by the artist themselves, unless contractual or statutory retention obligations prevent it. Upon closure of the account, all associated data – unless statutory retention obligations exist – are completely deleted.